Passionate about creating user experiences that enhance and extend the way people work, communicate, and interact. Deep understanding of the user-centered design process and how to translate user requirements into exceptional user experiences. Unique combination of practical real-world startup and corporate experience combined with the latest education in interaction design, project and business management.
Interaction Designer | User Experience Designer | Information Architect
15+ years experience in information architecture (software, database applications, web), with an emphasis on conceptual, visual, and interaction design.
Experienced in defining, documenting, and communicating end-to-end user experience designs through specifications, use cases, prototypes, storyboards, screen mockups and interactive demos.
Strong visual design sense and graphical/illustration skills, along with prototyping skills using interactive visualization technologies such as Adobe Suite, DHTML, CSS, AJAX, etc.
Experienced in all phases of user interface development, including requirements gathering, use case development, information architecture, interaction design, prototyping, production testing, and usability testing.
Flexibility to iterate frequently, with a passion and drive for building world-class solutions and applications for desktop (thick and thin client), mobile, and web.
Passionate about user-centered design (UCD) principles and best practices.
Demonstrated success in designing usable interfaces for large, complex applications.
Experienced in Human Factors, User-Centered Design, Cognitive Psychology, and Information Architecture.
Excellent communication, presentation and organizational skills, with extensive attention to detail.
Ability to prioritize, multi-task and manage work to critical project timelines.
Ability to influence others to support decisions. Comfortable working with engineering and product management to define, implement, and validate designs.
Experienced working in all software development life cycles, including waterfall, iterative, agile, and SCRUM cycles, using appropriate tools and techniques.
Ability to collaborate with a cross-functional team and produce quick concept designs and prototypes.
Highly collaborative team player who thrives in a fast-paced, rapidly growing environment.
Ability to brainstorm well with other designers, creative directors, design managers, senior product managers and executives, and give and take constructive feedback.
Tools and Technologies
Extremely familiar with Apple's Human Interface Guidelines for both desktop and mobile applications.
Strong background in the design of interactive applications and experience with thick and thin client UI technologies.
Designed and managed the development of a web-based dashboard used by the Manufacturing Crisis Management Team to maximize communications, highlight issues and action items, and reduce time to recovery during a crisis event.
Designed, developed, and implemented internal Business Continuity Plan document management system to gather, track, and report status of Cisco suppliers’ plans.
Created wireframes, screen mockups, and prototype to test usability.
Managed the transition of the tool to become a mission critical IT supported tool.
Collaborated with key stakeholders and cross-functional subject matter experts to identify vulnerabilities in the supply chain and develop workarounds in the event of a crisis.
Managed the documentation of disaster recovery plans and quantification of business impact for Cisco’s global manufacturing operations.
Apple Computer, Inc., PowerSchool Division (2003 - 2004)
Senior Software Engineer, Interaction Designer
Designed and implemented features such as the year-end processing algorithm, the attendance management system, and object-oriented data caching mechanisms.
Major contributor to the refactoring of code to allow backend-database independence.
Managed the beta program for PowerSchool customers.
Managed relationship with Apple and 4D Inc.
Garage Technology Ventures, Inc. (1999 - 2002)
Director, Data Services, Interaction Designer
Created and maintained the company’s 24/7 data center, which housed all internal servers and applications, as well as the off-site backup data center.
Designed, developed and maintained web-based/rich client application which gathered and published information about entrepreneurs and investors.
Worked closely with all levels of staff to elicit requirements and implement timesaving process flow control systems to give account managers access to critical deal flow data.
Rae Technology, Inc. (1992 - 1995)
Founder, Vice President of Products
Member of the Business Management Team. Held key positions in marketing, business and software development, including press and investor relations.
Led team of engineers through design and implementation of the shrink-wrapped, commercially released product.
Interaction Designer/Information Architect
Architected and developed an object-oriented application framework used to create Rae Assist (first free-form Personal Information Manager).
Lead developer for numerous custom applications for specific clients, including Wells Fargo and Chevron.
Emphasis on professional development, research and evaluation, marketing, public relations, global business strategies, and total quality management.
Courses include: Management: Theory, Practice and Application; Organizational Behavior, Critical Thinking: Strategies in Decision Making; Research and Evaluation I and II; Economics for Business; Human Resources Management; Financial Analysis I and II (Statistics); Marketing; Public Relations; Global Business Strategies; Quality Management and Productivity; E-Business; Employment Law; Critical Thinking; Proposal Writing and Ethics in Business.
Usability Week 2008, San Francisco
Neilsen Norman Group
Advanced Interaction Design, a 3-day Immersion presented by Bruce “Tog” Tognazzini
Fundamental Guidelines for Web Usability presented by Jakob Nielson, Ph.D and Kara Pernice
B2B Experiences in a Consumer-Oriented Web World presented by Martin Hardee and Marilyn Salzman
Application Usability 2 presented by Chris Nodder
Master’s Certificate in Project Management
George Washington School of Business
Emphasis on Project Leadership, Management and Communications, Leading Project Managers, Negotiation Skills, Contracts, Quality, Scheduling and Cost Control, and Risk Management.
Successfully passed all courses required for PMBOK certification.
Select classes designed to improve management role, including: Roadmap to Successful Requirements, DMAIC, Risk Management, Project & Program Management, Continuous Improvement, Effective Planning, and Working Globally.
Presenting Data and Information
Fundamental strategies of information design. Complexity and clarity. Design of information displays in public spaces. Design of computer interfaces and manuals.
University of California, Davis
Majored in Computer Science with emphasis on Human Computer Interaction.